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Shipping policies
Shipping policies
  All items ship from Orange, California, U.S.A. by the store administrator, Jess. Orders are generally pulled and shipped once per week, typically on Saturdays. Please allow 2-3 weeks for delivery.
All items will be shipped via US Postal Service as either First Class or Priority Mail. You will receive a confirmation email when your order has been shipped.
Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
  We are the only officially licensed source for authentic Reel Big Fish merchandise! The store is run by the band from our warehouse in Orange, CA.

Due to the nature of our business, we cannot accept any returns or exchanges.

Orders will be shipped within 2-3 weeks of receiving payment.

If you feel you received an item in error, or an item you ordered was damaged or missing, please contact us at reelbigfishmarket@gmail.com to discuss the problem.